๐ฆ Shipping Policy
Thank you for shopping at OmniLume. We are committed to delivering the magic of the cosmos directly to your doorstep as quickly and safely as possible.
Please review our shipping guidelines below to understand how we process and deliver your orders.
1. Free Worldwide Shipping
We are proud to offer 100% Free Tracked Shipping across the globe. No matter where you live, there are no hidden delivery fees at checkout.
We are proud to offer 100% Free Tracked Shipping across the globe. No matter where you live, there are no hidden delivery fees at checkout.
2. Processing Times
- All orders are processed and prepared for shipment within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email.
- Once your package leaves our warehouse, you will automatically receive a notification email containing your tracking link.
3. Estimated Delivery Times
Due to high demand and specialized logistics for high-quality atmospheric lighting, please refer to the following estimated delivery windows:
Due to high demand and specialized logistics for high-quality atmospheric lighting, please refer to the following estimated delivery windows:
- United States & Canada: 7 โ 12 business days
- United Kingdom & Europe: 7 โ 15 business days
- Australia & New Zealand: 8 โ 14 business days
- Rest of the World: 10 โ 20 business days
Please note: Minor delays may occur during peak holiday seasons or due to local customs clearance procedures.
4. Tracking Your Order
Every single order comes with a tracking number so you can follow your galaxy's journey in real-time. You can track your package directly through our dedicated Track Your Order page on our website. It may take 2-4 days for the tracking system to update after your order has shipped.
Every single order comes with a tracking number so you can follow your galaxy's journey in real-time. You can track your package directly through our dedicated Track Your Order page on our website. It may take 2-4 days for the tracking system to update after your order has shipped.
5. Need Help?
If you have any questions about your shipment, or if your package has not arrived within the estimated timeframe, please do not hesitate to contact our dedicated customer support team at info@omnilumeshop.com. We are here to help you 24/7!
If you have any questions about your shipment, or if your package has not arrived within the estimated timeframe, please do not hesitate to contact our dedicated customer support team at info@omnilumeshop.com. We are here to help you 24/7!